Launching today

ReviewSense AI

Launching today

Understand reviews. Reply better. Act faster.

15 followers

Understand reviews. Reply better. Act faster.

15 followers

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ReviewSense is an AI-powered review management software that helps businesses monitor, manage, and respond to customer reviews from one dashboard. It aggregates reviews across platforms and topics, highlights recurring themes, and suggests actionable improvements — while generating on-brand AI replies and real-time alerts so teams can respond faster and improve their customer experience.

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Launch tags:Marketing•SaaS•Artificial Intelligence

Launch Team / Built With

Framer — Launch websites with enterprise needs at startup speeds.

Launch websites with enterprise needs at startup speeds.

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Maker

📌

👋 Hi Product Hunt! We built ReviewSense after watching small businesses and teams struggle to keep up with customer reviews across multiple platforms — especially when responses had to be fast, thoughtful, and on-brand. Most tools either notify you or automate generic replies. We wanted something different: AI that actually learns your tone, helps you respond quickly without sounding robotic, and reduces the mental load of staying on top of reviews. We’re starting with Google reviews and expanding platform coverage based on real customer needs. We’d love your feedback on where this could be most useful — and what’s missing from existing review tools.

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3mo ago

Which platforms does it support? Do you offer a free trial or demo?

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22h ago

Maker

@cosmo_anon It currently supports Google Business Profile, Android and iOS AppStores, and Facebook.

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16h ago

Can I see reviews from multiple locations on my Google business profile?

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21h ago

Maker

@intellicommtech, yes, you can see all in one unified dashboard. It also flags any recurring themes, issues, and sentiment as consolidated across all platforms.

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16h ago

Forum Threads

p/reviewsense

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23d ago

How do you currently handle responding to customer reviews?

We're curious how teams and founders manage their review responses today. A few questions we keep hearing from businesses we talk to:

Do you respond to every review, or only negative ones?
How do you decide what's worth replying to?
If you're on multiple platforms (Google, Trustpilot, G2, app stores, etc.), how do you keep track of what's come in?
How long does it typically take your team to respond? Is there a target you aim for?

We built ReviewSense because we kept seeing the same patterns: reviews scattered across platforms, inconsistent tone in responses, and teams spending hours on something that should take minutes. But we'd love to hear what the real pain points are from this community. What would your ideal review workflow actually look like?

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We're curious how teams and founders manage their review responses today. A few questions we keep hearing from businesses we talk to:

Do you respond to every review, or only negative ones?
How do you decide what's worth replying to?
If you're on multiple platforms (Google, Trustpilot, G2, app stores, etc.), how do you keep track of what's come in?
How long does it typically take your team to respond? Is there a target you aim for?