Berkan Sesen

We're curious how teams and founders manage their review responses today. A few questions we keep hearing from businesses we talk to:

• Do you respond to every review, or only negative ones?

• How do you decide what's worth replying to?

• If you're on multiple platforms (Google, Trustpilot, G2, app stores, etc.), how do you keep track of what's come in?

• How long does it typically take your team to respond? Is there a target you aim for?

We built ReviewSense because we kept seeing the same patterns: reviews scattered across platforms, inconsistent tone in responses, and teams spending hours on something that should take minutes. But we'd love to hear what the real pain points are from this community. What would your ideal review workflow actually look like?