What's the hardest part of collecting customer testimonials?

Hey Product Hunt! 👋

I'm building Vouch to help businesses collect, manage, and showcase authentic video testimonials without constantly chasing customers for reviews.

I'm curious about something: what's the biggest challenge you've faced when collecting testimonials from customers?

Is it getting customers to record a video, organizing the submissions, or actually using those testimonials to build trust and win more customers?

I'd love to hear your experiences and feedback!