VisibleFeedback
Private feedback, public praise
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Austin Spaeth

VisibleFeedback - Private feedback, public praise

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VisibleFeedback helps brick-and-mortar businesses intercept customer complaints before they turn into bad public reviews, and nudge happy users to leave public praise on Google/Yelp. Use QR codes to collect private feedback and resolve issues fast.

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Austin Spaeth
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Hey Product Hunt! 👋 I’m Austin, the solo founder of VisibleFeedback. I built this to help brick-and-mortar businesses (restaurants, salons, dentists, etc.) catch complaints before they turn into 1 star reviews on Google or Yelp, and to convert silent happy customers into 5 star reviews! Here’s how it works: • Businesses display a simple QR code at checkout, receipt or near the exit • Customers scan and leave private feedback • If there’s a negative comment, the business gets an instant alert and can fix the issue fast It’s like a pre-filter for online reviews; owners stay in control, and customers feel heard. I’d love your thoughts, feedback, or ideas. If you’ve ever had a bad experience go unspoken, or run a local business, I built this for you. Happy to answer any questions!