Shopify founders: How much are fake COD orders actually costing your store?

Hi Everyone!

I'm thrilled to introduce Sovor COD: RTO Guard today.

If you run a Shopify store in regions like India, LATAM, or MENA, you know the harsh reality: Cash on Delivery (COD) is the lifeblood of e-commerce, but Return to Origin (RTO) losses and fake orders are silent business killers.

We looked at the existing COD apps on the market and realized they were either using legacy code that slowed down checkouts, or locking basic fraud-prevention behind massive paywalls. So, we built Sovor COD to fix this.

Here is what we do differently:

Smart RTO Guard: Block fake orders with seamless OTP phone verification.

Zero-Markup WhatsApp (BYOK): Stop overpaying for OTPs. Bring your own WhatsApp API key and pay exactly $0 in app markups for your messages.

Dynamic Fees & Rules: Add custom COD fees or hide COD entirely for high-risk buyers or specific cart values.

Lightning Fast: Built natively for Shopify's new Checkout Extensibility, meaning zero page-load latency (no cumbersome script tags!).

We believe robust fraud protection shouldn't penalize growing stores, which is why our app is practically free for most early-stage merchants.

We would love your feedback!

What is your biggest headache when managing COD orders?

Do you have any feature requests?

I'll be here all day answering questions! 👇