James Wu

Customer Support

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Customer satisfaction is important to me. As such, here is the promise I'll make to all users-- by signing up for Simple Retro, I guarantee:

  1. Full refunds if the tool isn't helpful for you

  2. 24/7 customer support, with a guaranteed response time within 5 minutes during working hours

  3. Direct founder access, message me at any time for a feature request, bug, or anything else!

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