Lead Relay: could you review one customer handoff?

I'm Sergio, building Lead Relay with AI assistance. The aim is to bring a company's customer conversations, ownership and follow-up into one workspace.

Could someone who handles customer enquiries try one decision in our public prototype? A fictional customer reply introduces a buying deadline. You can see the reply, the proposed change and its reason, then confirm it or keep the earlier context.

https://leadrelay.azprojs.net/re...

The interface and task instructions are in English. Fictional customer messages remain in Spanish, with an English explanation of the example reply. The signals are scripted, the data is fictional, and confirming sends nothing. No account, payment or connected inbox is involved; changes reset on reload. Real integrations are still internal pilots.

I'd value one observation: what information did you need to make that decision, and could you find it? Please keep customer details out of your reply. If you want a short written review of a general handoff in your own team, say so here; no account access or customer messages needed.