Promotional membership or paid subscription: How do you handle both?
Quick question for app founders: Have you ever run an in-app membership giveaway or promotional campaign?
We’re exploring ways to reward users with free membership time through special campaigns, but there’s one thing I’m curious about: How do you handle users who already have an active subscription?
For example, if someone is already a paying subscriber and then claims a free membership reward, do you:
Extend their existing subscription by the reward period?
Start the free membership after their current subscription expires?
Apply the reward time in some other way?
Right now, we’re manually extending users’ subscription periods whenever they claim a reward. It works, but I’m wondering if there’s a better way to handle this.
Would love to hear how other teams approach this, especially if you’ve built similar promotional campaigns into your apps!
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