Building a WhatsApp-first agency workspace for India — would love your feedback

Hey everyone! We're launching ConnecTribe soon — one workspace replacing 12 fragmented tools: WhatsApp CRM, social studio, ads, finance/invoicing, projects & automation, all connected with AI in every module. Built for agencies & SMBs tired of juggling subscriptions.
India-first, going global.

The problem we're solving: most WhatsApp leads in India get handled on personal phones with zero pipeline, zero follow-up, and zero record. The deal dies before it even starts. Every tool we looked at was either a broadcast tool that stops at sending messages, or a generic CRM built for the US market with dollar pricing and no GST/UPI support.

So we're building the thing we couldn't find — WhatsApp inbox → CRM pipeline → AI lead scoring → proposals → GST invoicing → Razorpay/UPI payment, all in one workspace, priced in ₹.

A few things we'd love your take on before we launch:

• If you run an agency or small business in India — how are you currently tracking WhatsApp leads?

• What's the #1 tool you're stitching together with WhatsApp today (a separate CRM? Excel? nothing?)

• Anything you wish existed but doesn't?

Would really appreciate any thoughts, questions, or even brutal feedback — we're still shaping the product based on conversations like this one.