How codverify actually works ?

As soon as a customer places a COD order on your store, CODVerify instantly activates:

AI Risk Scoring

The system automatically analyzes the order (address, phone number, behavior patterns, etc.) and gives a risk score.

WhatsApp One-Tap Confirmation

The customer receives a WhatsApp message:

“Your order #12345 is COD. Tap Yes to confirm.”

They can confirm or cancel with just one tap.

AI Call Verification (if needed)

For risky orders, the system can automatically make a call to confirm with the buyer.

Website Chatbot + Human Support

Customers can chat directly on your website for returns, exchanges, refunds, or any queries.

Simple questions → Handled instantly by AI

Complex issues → Seamlessly transferred to a live human agent within seconds

Everything is visible in one clean dashboard — verified orders, RTO prevented, support tickets, and analytics.

Result:

Fake orders are blocked, RTO is reduced by up to 45%, and customers get fast, personal support.