Most DM tools stop at the auto-reply. Arolead also turns every conversation into a lead you can track. • One lead record per person across Instagram, Facebook and WhatsApp, not three separate inboxes • Built-in CRM pipeline with tags and stages • Comment-to-DM, story-reply and keyword triggers in a visual flow builder • AI replies that answer from your own docs and FAQs • Flags chats that need a human Comment-to-DM is included on the free plan.