AIM Forecasting
The app that predicts incoming customer calls and chats
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Richard Zeelenberg

AIM Forecasting - The app that predicts incoming customer calls and chats

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An online platform that helps you predict the amount of incoming traffic for your customer service. Analyse your historical data and predict future events.

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Richard Zeelenberg
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One of the challenges of running a customer service department is estimating how many customers will call or message you. The better your forecast is, the better you are able to hire the right amount of staff. The app uses statistics and machine learning to find the most accurate way to predict the amount of incoming contacts.