Your favorite way of getting feedback from customers?

Question

We are thinking of adding a feedbakc service, but which one should we choose?

Accepted Answer

We just ask them

Iris Matt · Answer

Monitoring social media platforms for customers feedback and responding promptly

Rupal Saini · Answer

We use Intercom to connect and interact with our customers at Truebase

Rachel · Answer

A tool where you can ask for feedback directly on your website or app works best for us. For example Hotjar allows you to collect feedback from a widget, but there are many other solutions out there :-)

Ryan Zhang · Answer

I've found that personalized emails with specific questions yield the most insightful feedback, as they demonstrate genuine interest in the customer's opinion. Additionally, integrating a simple feedback form within the product itself encourages spontaneous and honest responses.

D-Devil NightRaid · Answer

I use Revuzen, I've recently launched Revuzen, and I'd love for you to check it out! You can find it at https://revuzen.vercel.app/. I just launched it a couple of days ago

Answer

Customer reviews are really helpful, in my opinion; it's like receiving a report card from our consumers on sites like Google and Yelp.

Answer

My preferred method is to use the feedback forms on our website; it's like having an open suggestion box all the time.

Answer

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Asmitha Rathis · Answer

User feedback meetings, then slack channels and emails

Answer

Quick surveys are a great way to collect feedback from customers; it's like taking their pulse.

Answer

One-on-one conversations with clients are what I'm all about; it's like having coffee with them online.

Answer

I use social media messages and comments to find out what people are thinking; it's like having a direct channel to their minds.

Your favorite way of getting feedback from customers?

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