Would you let an AI conduct user interviews with your customers?

It all depends on the level of AI. Theoretically it's possible. But I haven't seen anything capable yet.

Why not if the conversational AI becomes as good as human touch

Hey there! As someone deeply entrenched in the world of technology, I can definitely see the advantages of letting AI handle user interviews. It could potentially provide valuable insights in a more efficient and systematic way. However, as a firm believer in the human touch and the importance of empathy in understanding customers, I think there's no substitute for genuine human interaction. So while I'm all for incorporating AI technology in our processes, I'd personally prefer to keep the human element in user interviews. After all, nothing beats a good old-fashioned conversation over a cup of chai! 🤖🚀