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When is calendly inappropriate in a business context?

Richard Poelderl
3 replies
I’ve read Sam Lessins tweet about scheduling again. I personally thought about scheduling as follows: - internal -> calendar (google calendar/outlook) - external/inbound -> calendly - external/outbound -> email & manual exchange After talking about this yesterday with @chris_hahn2, we wondered: how does the ProductHunt community think about scheduling and its automation? Here’s the controversial tweet: ‘Calendly’ Etiquette is The Most Raw / Naked Display of Social Capital Dynamics in Business. https://twitter.com/lessin/statu...

Replies

Jernej Samide
What we see on our sales side is, that a lot of people especially in Germany still do not want to click on a link to schedule a meeting. They still want to have a quick discussion on what time works for both. This is of course very ineffective in terms of time spent, but we have to consider the customers behaviour carefully. Therefore, in outbound we often do not send a calendly link anymore but instead just propose some time slots or ask the client to propose 2-3 time slots :). Interesting topic @richardpoelderl
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Richard Poelderl
@nuvo it’s what I’m seeing as well. As an added bonus: people are less likely to no-show after some back & forth. The human interaction can help establish a relation prior to the meeting that a scheduling link just doesn’t do. For some cases (participants are highly motivated to meet you/your company), scheduling links make sense though. Anyways, would love learn about your use cases more in detail.
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@richardpoelderl @nuvo I love this answer as I find this behavior more often within our Korean users.
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