What annoys you about chatbots?

Kudos on the neat way of collecting user feedback for Table Duck (cute name too!) I hope you get more responses. The #1 thing that annoys me about chatbots is that I don't feel like I'm talking to an actual person and will get immediate support. I think in times of drama or frustration, many people want to feel immediate gratification. With chatbots, I'm often asked to wait 3 days or given support articles to look through myself. Some ideas to fix it: - Reward for waiting. When I'm frustrated or hitting a negative point, I want to feel heard by the product and left feeling positive. - Option to skip the line. Hope that helps!

Number one annoyance for me is the assumption I'm an idiot. I've already spent time looking through Knowledge bases/guides/FAQs - I'm using the chatbot as a last resort in order to try and speak to a human being.... I know some people would hate it but I actually like the idea by @allison_mui and having the ability to skip the line - I'd even pay for that.