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Those of you with live products - how painful are Production Bugs to you?

Tal Buchshreiber
6 replies
Production bugs are often inevitable, and usually result in some angry users. While this is a mess on any step of the way, it could be devastating for a relatively new product in the market. Please share if how often does your product face such bugs, and how do you handle the situation? How do you prevent them?

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Coro
Every new version stays on the staging server for some time for the testers. The codebase has tons of automated tests and telemetry set-up so that I can easily debug potential issues in the production system. And even if something bad makes its way to production, I usually have the Docker images of the previous version handy so that I can rollback to the last version with minimal downtime. The only way to prevent them is to have a consistent codebase with automated tests, and make real users test the deployment before it makes its way to production.
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Tal Buchshreiber
@zignis a pro answer, thank you very much. On which layer are the automated tests? Unit/component/api/ui?
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Coro
@tal_buchshreiber1 for the backend there are unit and integration tests across the api endpoints, utility functions, background jobs, and postgres functions & triggers (pgtap). for the front end there are component tests and integration tests using jest and playwright.
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Gurkaran Singh
Production bugs are like uninvited guests at a party - never a pleasant surprise! 🐞 The key is to tackle them head-on and learn from each occurrence. As a tech enthusiast myself, I understand the struggle! Share your insights on managing those pesky bugs effectively. 💡
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Neel
Difficult to avoid them especially at an early stage when you have limited developers and practically no testing/QA team. We do some testing ourselves; yet there are minor issues which escape.
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