The customer is always right – but what about AI?

Ksenia Khriptovich
1 reply
AI is changing the way businesses approach customer service, and its benefits are becoming increasingly clear. By leveraging AI-powered tools and technologies, businesses can provide faster, more efficient support that meets the evolving needs of customers. What are your thouts on the role of AI in customer service? What ways to leverage this technology to improve customer experiences do you use?

Replies

Helen Fedulova
I think it should become more common and socially approved among the rapidly growing teams to use AI for customer support needs, as it might be the only way to develop the tool and save lots of time and money in the future.