How to make your development process customer-centric?

Tatiana Vdovychenko
1 reply
1. Listen to Your Users: Get to know your users inside out. Conduct surveys, interviews, and research to really understand what they need and what bugs them about existing solutions. 2. Agile All the Way: Keep it flexible with Agile development. That means continuous feedback loops and quick adaptations to changing user needs. Make sure your team has a mix of talents to cover all bases. 3. Let Data Drive You: Track user behavior like a hawk with analytics. A/B testing is your friend here; it helps you figure out what really works for your users. 4. Stay Connected with Users: Make it easy for users to give feedback. Whether it’s through surveys, support tickets, or social media, actively listen and use that feedback to shape your development. 5. Make it Personal: Users love software they can make their own. Build in personalization and customization features to create a connection between the user and your product. 6. User-Friendly Everything: Prioritize a smooth user experience. If your users find your software easy and enjoyable to use, they’re more likely to stick around. 7. Build, Test, Learn: Embrace the idea of quick releases. Rapid prototyping and MVPs (Minimum Viable Products) help you test the waters before going all in. 8. Spread the Customer-Centric Vibe: Make sure everyone in your organization is on the same page about the importance of the customer. In JetSoftPro's blog, you can read more: https://jetsoftpro.com/blog/impl...

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Prakhar Tandon
Cool pointers! I'll be saying the same words in a different format when I say PLG is the key to grow