How to get your first-paying users? ๐Ÿ™

Vedran Rasic
12 replies
I love talking to early-stage founders. Most ask me how to get to customers. ๐—›๐—˜๐—ฅ๐—˜'๐—ฆ ๐—›๐—ข๐—ช: โ€” ๐—ฃ๐—ฅ๐—˜๐—ฃ โ€” ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—ถ๐—ป๐—ด. ๐Ÿ‘€ First, set 1-3 ideal profiles who could become customers that you want to test. Second, set a deadline. Depending on the complexity of the sale/solution (best guess), set a number of weeks until you get to the first patterns. Three, for most products to get legitimate results, you only need up to 10 connected stories (patterns) confirmed. Analyze and then do the following. โ€” ๐—˜๐—ซ๐—˜๐—–๐—จ๐—ง๐—˜ โ€” ๐—ฑ๐—ผ๐˜‚๐—ฏ๐—น๐—ฒ-๐—ฑ๐—ผ๐˜„๐—ป ๐—ฏ๐—ฎ๐˜€๐—ฒ๐—ฑ ๐—ผ๐—ป ๐—ฝ๐—ฟ๐—ฒ๐—ฝ๐—ฎ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป. ๐Ÿš€ 1. Which channel/medium does your ideal customer spend the time on? - If you are selling some consumer-like products, you should focus on Reddit - If you are selling B2B SaaS software, it's likely LinkedIn - If you are selling services, it's likely referrals 2. Best guess what outreach strategy will yield results and adjust as you go. - Cold outreach 1:1 with your potential customers or channel owners - Sharing content if you have an audience in your target medium - Community engagement (showcasing your resourcefulness) 3. What problems are timely, relevant, and worth solving for your ideal customer? - Prepare copy based on the above answers - Focus on one tiny ask at a time - Focus on benefits, not features โ€” ๐—›๐—˜๐—ฅ๐—˜'๐—ฆ ๐—ช๐—›๐—”๐—ง ๐—ช๐—ข๐—ฅ๐—ž๐—˜๐—— ๐—™๐—ข๐—ฅ ๐— ๐—˜ ๐—™๐—œ๐—ฅ๐—ฆ๐—ง ๐Ÿญ,๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—จ๐—ฆ๐—˜๐—ฅ๐—ฆ (๐—•๐Ÿฎ๐—•, ๐—ฆ๐—ฎ๐—ฎ๐—ฆ) โ€” ๐Ÿ˜ 1. My personal network โ†’ ~200 users 2. Marketplace: Product Hunt โ†’ ~100 users 3. Cold outreach: Email/LinkedIn โ†’ ~200 users 4. Marketplace: Review platforms โ†’ ~100 users 5. Content / SEO strategy โ†’ ~200 users 6. Partnerships: Affiliates โ†’ ~200 users Our initial conversion rate from Trial to Paid was around 16%, and it took 15-30 days to become a customer (paid user). *** How do you acquire customers?

Replies

Max Yamp
Vedran, It's cool to see the breakdown of the different channels you used to get users. Having your own network is a good way to get things going for a new product or service. Early-stage founders should definitely try it ๐Ÿ™Œ
Vedran Rasic
@yampolskymax 100% Max! What are you launching soon?
Max Yamp
@vedranrasic Thanks for asking! We're launching what is a essentially a Wealthsimple app (AI-powered robo-advisor), but for DeFi. It's called One Click Crypto - it generates a sophisticated portfolio tailored to your blockchain history and risk tolerance, and then you can choose to farm the portfolio with one click! It simplifies all of DeFi for new users and veterans alike. We're really excited about it, and we think it's an obvious and natural progression for fintech and investment strategies. We feel like we're breaking a lot of ground with this!
Vedran Rasic
@yampolskymax love it, Max! Did you personalize it for me cause I'm from Canada? :) Spot on with the Wealthsimple example. Exciting!
bianque
Hi Vedran๏ผŒI appreciate your sharing,our sharing is supper cool for SaaS,first 1000 users is always hard๐Ÿ˜ฉI launched a new product on Product Hunt today. Would you be willing to try it out? I'm eagerly looking forward to receiving your feedback and suggestions๐Ÿ™
Vlad Zivkovic
Great stuff Vedran, thanks for sharing.