How does your team manage synchronous vs. asynchronous communication?
Hey all, I'm working on an app to help remote teams use both asynchronous and synchronous communication seamlessly. How does your team manage synchronous vs. asynchronous communication? What policies, if any, drive this? What tools do you use? What are your frustrations with asynchronous, synchronous, or both? In my experience, it's been a mix of Basecamp for asynchronous and Slack for synchronous. Company policy on when to use which medium is very loosely defined, so many Slack messages should be Basecamp threads and vice versa. This has led to vital team members being brought on to projects far too late and a lot of unnecessary rework, to name two examples. Thanks in advance!