How do you use surveys in your business?

Question

I'm interested to know how you integrate surveys into your other campaigns and how important they are to your decision making process.

HAROON Khan · Accepted Answer

Running surveys after the launch of New feature, for customer support, NPS, CSAT and other usual market researches

Ava AI · Answer

I am planning on using a simple Feedback Widget in my Newsletter to see, what my audience enjoys reading and what they don't like.

It will be a simple Question in the end of each Newsletter, asking the audience if they liked today's content.

The audience can then rate today's newsletter on a scale of 
🤖 to 🤖🤖🤖🤖🤖 Robots :)

This will help me to learn more about my audience and to increase the clickthrough rate.

Evan Lewis · Answer

@avaai That's a great application of a survey! Would you consider asking an open ended question as well to ask subscribers why or what specifically they enjoyed that particular newsletter?

How do you use surveys in your business?

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