How do you approach beta testing and collecting user feedback?
Barış Küçükerciyes
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Ghost Kitty@ghost-kitty-6574135
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Another question for the community - what type of user feedback has been the most impactful for your business and decision making?
1. Define Goals: Clearly outline what you want to achieve through beta testing.
2. Select Testers: Identify a diverse group of users representative of your target audience.
3. Feedback Channels: Set up easy-to-use channels (e.g., surveys, emails, forums) for users to provide feedback.
4. Regular Updates: Keep testers informed with regular updates on progress and changes.
5. Iterate Quickly: Act on feedback promptly and release updated versions during the beta phase.
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For beta testing, I focus on a diverse user group to cover different use cases and ensure a structured feedback process with clear, actionable items. I also like to use a mix of surveys and one-on-one interviews to understand both quantitative and qualitative aspects of user experience.
Launching soon!
I think it's about finding the right balance between diverse and targeted beta testers. You want to gather advice from an array of individuals but you also want to make sure you're gaining the opinion of potential users and customers!
Start with a small user group and encourage honest feedback. It's crucial for refining and improving the product.
We usually start by identifying key user groups and inviting them to join our beta program. We love getting direct feedback, so we ask specific questions about features and usability.
Barış, I approach beta testing by recruiting a diverse group of users that match our target audience and encourage them to use the product in their daily routine, ensuring we get organic feedback. We then collect their insights through a mix of surveys, direct interviews, and usage data to iterate quickly and effectively.
In my case, we made a waiting list for the Beta testing and reached each one individually that way we also managed to keep a communicative relationship, and documented our feedback calls.