Do you think contactless restaurants will stick around after the Pandemic?

Michael Davies
9 replies
I've been noticing more and more F&B startups building contactless tech for the F&B industry; think digital waiters, robots that deliver your food, there's even a kiosk that can make bubble tea without any humans involved. There's obviously a huge demand now but will they survive post-covid?

Replies

Fixing mobile games discovery
I think restaurants will go back to normal, but services where you order your groceries online and then simply drive by to pick-up them up will most likely see continue high usage. It's simply more convenient than walking around a grocery store, and because of Corona, many have now been introduced to that way of shopping groceries.
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Creator of AyeTap
Yes I think the new automation / contactless tech is here to stay. But it will exist alongside conventional service. Restaurants will continue to allow ordering through an app or a device at the table, or let you just summon a waiter the traditional way. I think there is a market for both. I have been ordering from a QR code at my favorite restaurant for a few months now, but have friends (same age as me) who absolutely love the chit chat / human interaction with a server. I was never one who like to hear the 'specials for the day' and so I will continue ordering from an app as long as I can. I also think that gourmet ATMs will become more and more popular. Where you can walk up to a machine and get a freshly made, high quality cupcake or gourmet sandwich or even a well made cocktail, without the waiter or the table or the restaurant.
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Product Operations @ Geneva 🌼
I think these will stick around especially in urban and student settings where convenient grab-and-go meals are common. I suspect there will be an increase in services like MealPal where I can scan a barcode, grab my food and walk out the door.
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Android Engineer @ Geneva
@itsemma I really enjoyed MealPal pre-pandemic! I definitely see things like that surging once things start to open up. People won't want to crowd in restaurants initially
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Ongoing fresh new ideas and other intriguing trends will always continue to evolve! A nice mix of Twistable concepts, definitely trends to get more into, quickly Google the following, for some excellent brainstorming, opportunities and more: 21 (Delicious) Food and Dining Trends Coming Your Way in 2021, According to Food Experts... :) All the best, David
Brooklyn-based Ecuadorian entrepreneur
Hi there, I noticed a trend, some restaurants are expanding their offerings. I am the founder of Airpals, a B2B local courier providing same-day delivery service to small businesses. We've been delivering gift baskets from some restaurants. There is a trend of custom products produced by restaurants and its been a huge thing to keep this places alive while they are closed for indoor seating. We don't do food or grocery delivery but this products have a different dynamic so we decided to help this restaurants to reach more customers locally.
Co-Founder and COO of HomePage App
@michaeldavies I think contactless everything is here to stay. While somethings will go back to pre-pandemic status many businesses will at least give a touchless option for whatever they can. We launched our app a few weeks ago (a smart contact list that's always up-to-date) and our touchless info exchange through QR Codes is one of the features we've been getting the most feedback about. Check it out if you get a chance. It's free. homepageapp.com
Dad | Software Designer
This is going to stay because people now readily accepts that such a model works. It does not mean that people will abandon traditional eateries though, because hanging out will always be something that people want.
Creators send 30M emails/m via BirdSend
If it's working in covid era, why not give it a try post-covid? Surely it will lessen the cost of hiring human workers. Doesn't mean that there are no humans to serve at all. After all it would be weird to go to a restaurant and 100% be served with a robot/tech.