Building a CRM for startups, any advice or features you think are the most needed/painful to use?

Question

Kat Lim Ruiz · Accepted Answer

@ralic thanks for your response, I will analyze the Attio features, first time I heard of it. Your idea about using Notion is a good one, I agree that whatever is easier for the user will work.👍

Ivan Ralic · Answer

Competition is brutal in the CRM space. Attio for me nails everything startup needs in the begining.
Maybe try and figure out a way to make other products more CRM-like, like Notion for example.
Or use Notion as a DB (Contacts and Deals) and build an App/Extension that enables users to sync their Gmail and LinkedIn to it 😄

Eric Beans · Answer

@katlim_ruiz Lead integrations (lead comes in from X/Y/Z kicks off campaign A/B/C)

Text and email capabilities

Easy follow up options for continued touch.

Eric Beans · Answer

Differentiators for CRMs are hard to identify.

Something super simple to use with great triggers and text/email campaigns would be nice

Kat Lim Ruiz · Answer

@happhi thanks for your response, when you say triggers what do you mean? Ways to automate a customer flow?

Building a CRM for startups, any advice or features you think are the most needed/painful to use?

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