Alternative products to Helpy Beta

Helpy Beta

A modern, open-source Helpdesk alternative.

4 alternative and related products to Helpy Beta

Slab

The internal wiki your team will actually want to use

Slab is a simple, beautiful, and powerful team wiki built for the modern web. It features an intuitive editor, blazing fast search, and numerous integrations, like Slack, Github and GSuite, to tie everything together.

Medium
TL;DR We are reinventing how teams share and retain knowledge with Slab and have raised a $2.2M seed round. Check us out at slab.com for early access. After my last company was acquired by Salesforce, a daunting task was integrating our product and technology into the mothership.
TechCrunch
When Jason Chen first ended up at Salesforce through the acquisition of his last company Stypi, he had the tough task of integrating within Salesforce's complex infrastructure - and not a lot of documentation to go on. Fortunately, Chen's company had just been acquired and he was able t...
11 Alternatives to Slab

Help Scout 2.0

Help desk software for a more human & helpful experience

Afshana Diya- Digital Marketing Strategist
Using HelpScout for a long time, its super easy and intuitive to use. You can easily create multiple mailboxes for each email address, which makes it easier to work across platforms and manage several clients from a single account with your teammates.
Rich Peterson- Founder @ SystemAndProcess.com
Handy that you can quickly store docs and processes with Help Scout knowledgebase ( https://yourlink.to/helpscout ). You can make it public but you'll use the private knowledgebase feature. You'll also be able to send snippets to other users through a search bar above your compose menu.
Duy Nguyen- Notes Plus's QA Specialist
The best and well-organized customer support service tool with powerful reports. I've been using their services since the very first days and happy that they keep improving the app constantly. Oh, check out their blogs, so many helpful articles about CS job!
9 Alternatives to Help Scout 2.0
Sucheth Rajeevan- Content Marketer, Hiver
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the co… See more
Siftery
While the space that we're in is highly cluttered, we have a USP - we're email centric. While every helpdesk tool in the market sells the story of email being the root of all problems, we embrace the email inbox, and make it better equipped to handle important business functions.
5 Alternatives to Hiver Shared Mailboxes

HelpScout

Simple support system, without all the crap you don't need

Jakub Rogalski- Community Manager at Brand24
We use it for creating our knowledgebase and it's been pretty good so far!
Rich Peterson- Founder @ SystemAndProcess.com
Try their Docs product for help pages plus their Beacon product
Petr Pinkas- Customer Success Hero @ feedly
HelpScout is awesome from my experience as well.
9 Alternatives to HelpScout
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