Alternative products to Helpy

11 alternative and related products to Helpy

Helpy
A simpler, more beautiful open source helpdesk for your site
11 Alternatives to Helpy

Integrate with Intercom and grow your business

Build apps for over 30,000 of the world’s fastest-growing businesses and get discovered in the new Intercom App Store. Plus, easily develop, publish, and maintain apps with our new developer tools, including free developer workspaces, powerful APIs, and comprehensive docs.

Around the web
Forbes
Ask Intercom CEO Eoghan McCabe about what he calls the "p word," and he'll wince like he's describing an overripe fruit. The Ireland native has worked in software in San Francisco for long enough now to know that platforms are what every startup aspires to be.
Intercom
We make customer messaging apps for sales, marketing, and support, connected on one platform. Our mission is to make business personal again.
7 Alternatives to Intercom App Store

Help desk software for a more human & helpful experience

Recommendations
Joe Martin
Joe Martin- VP @CloudApp I Former Lead @Adobe
Love HelpScout. Great team over there, they also have some nice integrations built with CloudApp to add visuals to customer support.
Duy Nguyen
Duy Nguyen- Notes Plus's QA Specialist
The best and well-organized customer support service tool with powerful reports. I've been using their services since the very first days and happy that they keep improving the app constantly. Oh, check out their blogs, so many helpful articles about CS job!
Claude Schneider
Claude Schneider- CEO & Founder, SmarterQueue
Great customer support inbox, but by combining a Knowledge Base, online messaging and live chat, it lets visitors find answers first, or get direct support.
12 Alternatives to Help Scout 2.0

The biggest product and visual update to Freshdesk

Freshdesk Mint is the biggest product and visual update to Freshworks Inc.'s popular customer support software, Freshdesk, to date. Freshdesk Mint is engineered to ensure a faster, more intuitive customer support experience for businesses and their customers by simplifying customer interactions for agents and enabling faster issue resolution.

Recommendations
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk gives you everything you need to support your customers using emails, phone, social media, and live chat. It has a powerful reporting module allowing you to track your support team's performance and is tightly integrated with Freshsales CRM. Using both products together would give you a well-rounded view of your customer journey.
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
I think Freshdesk, especially with the refreshed mint UI makes a great case for itself. The product is quite a bit cheaper than Zendesk, has a wonderful support team and a great set of features.
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk for all your customer support needs.
5 Alternatives to The Freshdesk Mint Experience

Everything you need to deliver exceptional customer support.

Recommendations
Aline Tan
Aline Tan- Keep hustling!
We are using Freshdesk for our new product ElasticRoute and it's really easy to use!
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
I'd suggest trying Freshdesk. It covers the 7 asks that you have and is priced quite affordably. It comes with a 30 day trial as well. Give it a spin.
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
If you're looking at powerful customer support tools, look no beyond Freshdesk. It comes with a very generous free tier that gets you unlimited customer support agent seats.
Around the web
Siftery
When one thinks of customer support, irate customers and hassled service support staff come to your mind. And with the advent of social media, the challenges for companies have multiplied. Girish saw the opportunity to offer a solution, and thus was born Freshdesk.
10 Alternatives to Freshdesk

Simple online help desk

Recommendations
Michael
Michael
We use Groove. It is really easy.
Anne-Laure Le Cunff
Anne-Laure Le Cunff- Entrepreneur
I haven't used it myself, but I'm a big fan of their blog where Alex Turnbull shares his startup journey in a very transparent way. It has all of the features you would expect from a CRM tool and is pretty affordable compared to more traditional solutions.
Sydney Leigh
Sydney Leigh- Let's build something awesome together!
If you're looking for a simple Help Desk solution, Groove works!
3 Alternatives to Groove

Helpdesk for sites and apps simplifed

Recommendations
Ryan Troll
Ryan Troll- Founder & CEO at Theory HQ
I recently implemented this heldesk solution for a client and they've done a good job limiting feature bloat, offer simple and straight forward pricing and their team rocks!
Dave Wilson
Dave Wilson- Early adopter. Lover of simple apps.
Has features for support, outbound engagement, website integration etc and very affordable.
4 Alternatives to Reamaze

An online help desk to modernise customer service

PostCenter is an online help desk that allows companies to assist customers, organise their team and analyse statistics of their tickets across multiple, online communication channels. All of this from just one, online, omni-channel platform that is organised, low-cost and measurable in real-time.

Think this could be for you? Find out more!

Around the web
Medium
Adere.so is helping companies with the digital transformation of their platforms and customer services. The telephone isn't the only way to assist your clients anymore, you can get in contact and interact with them via social media. Adere.so offers two products, PostCenter and BotCenter.
Medium
Adere.so was created by two young entrepreneurs, Camilo Lopez, Civil Engineering in Computing and Industrial and Daniel Beth, Industrial Civil Engineering. They saw the importance of creating quality tools that would generate a new and better experience of customer service by using digital media.
Medium
This is when we want to escape our routines and stressful jobs and start planning our long-awaited holidays, a desired moment by all that should be the most easy and stress-free possible.
6 Alternatives to PostCenter
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