Zac Taylor

Zac Taylor

Support workflows without chaos

About

Customer support ops lead interested in helpdesk automation, knowledge bases, ticket routing, macros, SLA workflows, and tools that reduce repetitive work without making customers feel ignored.

Badges

Tastemaker
Tastemaker
Gone streaking
Gone streaking

Forums

How Much Does It Cost to Generate Web Scraping Code With AI?

AI is starting to change the economics of building scrapers. A scraper that used to take a few hours of manual selector work, browser debugging, schema cleanup, retries, and maintenance can now often be scaffolded in minutes.

The part I'm interested in is the real cost, not the demo cost.

2mo ago

Maintainers need boring tools

Hey hey hey

I spend a lot of time maintaining small open-source libraries and developer tools, usually after work and usually because something broke in a dependency chain.

The tools I'm most interested in are the unglamorous ones: better docs, cleaner APIs, dependency health, monitoring, retries, changelogs, and anything that saves maintainers from answering the same vague issue for the 40th time.

Anyone else juggling Codex + Claude Code + Cursor + Gemini in separate terminals?

The agent CLIs are great individually, but my workflow is a mess.

One terminal for Codex sessions, another for Claude Code, a Cursor tab, sometimes Gemini for quick checks. Long sessions die in scrollback. Project context resets on every reconnect. Diffs vanish. Which thread was for which branch, again?

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