Yusuf Umar

Yusuf Umar

Managing Director & Chief Executive
#975109519 followers26 following
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#1,190Last month
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About

With over 13 years of experience, I specialize in business strategy, financial modeling, and risk management within the oil & gas, renewable energy, and infrastructure sectors. My career has been dedicated to delivering strategic solutions and fostering sustainable growth in these critical industries. As Managing Director and Chief Executive Officer at RIPLE since April 2024, I lead initiatives focused on advancing renewable energy development and infrastructure projects. Collaborating with stakeholders, my mission is to create value and address complex challenges while driving impactful outcomes in the energy and infrastructure domains.

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Forums

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1d ago

Do users open fewer support tickets when you focus on action results instead of UI guidance?

Spent a month adding tooltips and progress bars to smooth out our onboarding but support messages actually went up.

Turns out people weren't confused about where to click. They were just scared of accidentally sending emails or deleting client data without knowing what would happen next.

Once we changed the UI text to clearly explain the final result of each button click support requests dropped by half.

Has anyone else noticed that reassuring users about outcomes matters more than guiding their clicks?

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2d ago

Is reading generated tests first the fastest way to catch hidden AI mistakes?

Spent months reviewing AI-written code line by line like a pull request, and it was draining my speed.

Recently switched to checking the test cases first instead. It instantly shows what the AI thinks the logic is supposed to do especially when it completely misunderstands the business rules.

Anyone else checking tests before touching the actual implementation code?

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3d ago

How do you get past the fear of emailing customers about a price hike?

I priced my product super low early on just to get people in, but now server costs and support are eating all my time for basically no profit.

I know i need to raise prices so this stays sustainable, but every time i open a draft email to tell current users i just end up deleting it.

For anyone who actually hit send on a price increase, how did your early users react?

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