Yoona Kim

Yoona Kim

PylonPylon
Product Marketing @ Pylon
33 points

Forums

Yoona Kim

3mo ago

Pylon - The support platform built for B2B

AI-Native support platform built for B2B companies. One tool for your ticketing, chat, knowledge base, AI support, account intelligence, and more.
Yoona Kim

3mo ago

Product Intelligence - Automatically turn support tickets into feature requests.

You know exactly what customers need but struggle to convince your Product and Engineering teams. Building that proof means hours of manual work. Product Intelligence automates the feedback cycle, so you can turn support tickets into evidence-backed feature requests.