Valerian Saliou

Valerian Saliou

Crisp
Co-Founder & CTO at Crisp
564 points
All activity
Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.
HugoThe AI Agent that doesn't charge 1$ per support ticket
Overlay is a website search engine, powered by AI, that fights bounce rates while reducing support workload. Overlay works as a full-page website pop-up that leverages Crisp AI data hub to enhance the buying experience.
Overlay by Crisp
Overlay by CrispThe new AI-powered site search experience
Our virtual assistant helps your team to leverage the power of artificial intelligence combined with a taste of human relationships. It's familiar, yet groundbreaking as everything is generated from a unique learning model, attached to your Crisp Workspace.
MagicReply by Crisp
MagicReply by CrispVirtual assistant for customer service powered by AI
Crisp Widget is a complete redesign offering better focus on asynchronous communication, social commerce, and human relationships. Crisp Widget is the new generation website widget featuring responsiveness, lightweightness, and multichannel taste.
Crisp WidgetThe all-in-one website widget - reinvented
Meet the brand new Crisp! We’ve completely redesigned the Crisp app to be better, faster and easier to use. We rebuilt Crisp to make collaboration on shared conversations simpler with a fresh, modern design, along with a complete app rewrite using Vue.js
Crisp 3.0The all-in-one customer messaging platform, improved.
Sonic is a fast, lightweight and schema-less search backend. An alternative to Elasticsearch that runs on a few MBs of RAM.
It is capable of normalizing natural language search queries, autocompletion and provides the most relevant results for a query
Sonic
SonicFast, lightweight, open source search backend

Crisp Status Page lets you monitor your servers in realtime.

Crisp Status Page
Crisp Status PageMonitor servers and let users know if something goes down.

Microservices Status Page. Monitors a distributed infrastructure and sends alerts to Slack.

Vigil is an open-source Status Page you can host on your infrastructure, used to monitor all your servers and apps, and visible to your users (on a domain of your choice, eg. status.example.com).

It is useful in microservices contexts to monitor both apps and backends. If a node goes down in your infrastructure, you receive a status change notification in a Slack channel, Email, Twilio SMS or/and XMPP.

See a live demo of Vigil on Crisp Status Page: https://status.crisp.chat

Vigil
VigilMicroservices Status Page. Sends alerts to Slack.

Crisp Knowledge is a dedicated website allowing your team creating articles to help your users.

It lets your users solve their issues on their own!

Crisp Knowledge
Crisp KnowledgeA Knowledge Base to help your users at scale
Valerian Saliouleft a comment
Amazing feature! Keep up the great work. 👌
Incoming FeedbackInstant visual feedback for your website or app!
Crisp Livechat
Crisp LivechatThe most modern experience to talk to website visitors
Crisp 2.0All-in-one solution to communicate with your customers

Crisp
CrispLive chat and live support for your product