Thomas Verschoren

Thomas Verschoren

Translate Zendesk Ticket FieldsTranslate Zendesk Ticket Fields
Problem solver with a passion for apple
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Zendesk Widget Guide - Configure your Zendesk widget without writing code

Widget Guide is the easiest way to customize your Zendesk Widget. Change colors, buttons and text. Hide elements, fill in form fields, translate or rebrand the widget.

Asana for Zendesk Support - Create Asana Tasks directly from tickets

The Asana app for Zendesk allows you to escalate tickets to Asana tasks.
You can create them, link to a specific project or assign to a colleague.
When adding a task you can add a due date and add yourself as a follower and link back to the Zendesk Ticket.

Follower View for Zendesk - Adds a custom view to Zendesk for your Followed tickets.

Follower View adds an app to Zendesk Support that gives agent quick access to their followed or CCd tickets and allows to quickly view them or (bulk) unfollow tickets.

Translate Zendesk Ticket Fields - Transform all your ticket fields into dynamic content

Your customers are global and speak many languages.
Your FAQ can be translated into multiple locales but your forms on Zendesk are often only available in your default language.
You can use Dynamic Content to translate your forms and we automate that process.

Zendesk Email Template Builder - Design fully custom HTML templates for your Zendesk emails

While Zendesk provides you with a basic email design, it’s not easy to customize it to reflect your brand. Email Template Builder solves this problem with email templates and an intuitive interface to customise your Zendesk emails without coding skills!

Message Board for Zendesk Support - Send notifications to your customer service agents.

Message Board is an integration for Zendesk Support. It lets team leads and admins notify agents of significant events related to customer service or specific tickets.

Internal Note - A blog about Zendesk with a focus on development & Sunshine

Internal Note focuses on Zendesk and the Sunshine platform and will contain tutorials, sample code, documentation and updates on developer focused Zendesk releases. Articles are added weekly and updated to keep up-to-date with breaking changes.