GapSight is different because it doesn’t just show what users say — it reveals what they *don’t* say.
Most review tools stop at ratings and sentiment. GapSight goes deeper by finding missing feedback, hidden frustrations, and unmet expectations inside reviews.
Instead of just “good or bad,” it shows:
--> what users expected but didn’t get
--> what keeps coming up indirectly in complaints
--> what product gaps are stopping satisfaction
