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Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
Intercom Conversations 3.0
Access all your Intercom conversations and customers
Tom Richards
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I've often scratched my head thinking, "what am I meant to do with this chart?". Awesome bit of product :). Good job Josh and the team.
Bet there was some really interesting product thinking that had to go into making this. Would love to learn more about why you've chosen the actions you've chosen and where it's going next!
Baremetrics Business Actions
Intelligently generated business actions & tips
Let customers help themselves with a smarter knowledge base.
Intercom Educate
What a knowledge base should be–personal and intelligent
Tom Richards
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Hey great guide :)
EnterpriseReady
A guide to building the SaaS features that enterprises love.
Intercom Conversations
View, manage, and respond to customer conversations
Tom Richards
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Hey, I'm the Product Manager for the Support product at Intercom. We built this integration to allow our customers to be able to get even more from our team-inbox. You can now talk to customers who message you from your Facebook Page. It's now available on Support and Acquire. Happy to answer any questions you might have!
Intercom Facebook integration
Read, manage & respond to Facebook messages from Intercom
Intercom Facebook integration
Read, manage & respond to Facebook messages from Intercom
Tom Richards
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Airbnb expanding into tourism - this is huge. Doing it at a host level is the selling a night on your air bed early concept abstracted to experiences. Very very cool.
Airbnb Experiences
Airbnb expands beyond rentals — now hosting Experiences
Tom Richards
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Custom Amazon bundle page - awesome. Some serious effort went into that product page.
Nerf N-Strike Modulus
1000+ combinations of Nerf awesomeness
Tom Richards
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I've been watching and waiting for this game for ages. It looks fantastic.
Firewatch
A mystery set in the Wyoming wilderness
Tom Richards
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Isn't this a bit disrespectful of employees privacy?
Would a simpler way of solving the lack of employee sharing be to email them about news and make it simpler to share it from the email? Or just talk to them and ask?
Choir
Simplifying the way employees share on social media
Tom Richards
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Great product. Have used it for a couple of months. Significant value!
Hotjar
See how visitors are using your site and get visual feedback
Tom Richards
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This is a really unique game; love the soundtrack. Sips (Yogscast) has done a great video on it: https://www.youtube.com/watch?v=op_pcI4wvfA
Guild of Dungeoneering
Grow adventurers by building challenging card-based dungeons
Tom Richards
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Interesting thoughts behind how to simplify and reduce human error around hugely complex tasks (think flying a plane, performing surgery, building sky scrapers).
It's an interesting (and useful) applying it to areas of the business you work in that get complicated quickly.
Quick read.
The Checklist Manifesto
How to get things right
Tom Richards
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This is probably fantastic way to get people to sign up to Prime. I wonder what would be better - this or offering Prime customers early access to deals on Black Friday?
Prime Day
More deals than Black Friday, exclusive for Prime members
Tom Richards
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Really nice touch and useful way of getting info out of your analytics. Smart bunch.
GoSquared & Slack
Traffic spikes and user notifications sent straight to Slack
Tom Richards
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This is one of the first games I ever played. Great hunt.
Open Transport Tycoon Deluxe
Open source simulation game based on Transport Tycoon Deluxe
Tom Richards
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I had to share the top review on the app store:
"With Messy Pregnant Cat, the user is immersed into a world of anthropomorphic wonder. While exploring themes of animal well being and cleanliness on the surface, a deeper look sees elements of the Freudian unconscious and Gordon W. Allport's Parasocial Contact Hypothesis. At times mundane, Messy Pregant Cat is challenging but also soothing."
Messy Pregnant Cat
Clean Angela... the messy, pregnant cat
Tom Richards
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Great fun - an old iPad game called GeoMaster caught my attention for a long time - amazing how many I have forgotten!
You Don't Know Africa
This game will teach you a lesson.