Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

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As some of you may have noticed, Tribe shifted from asynchronous to synchronous messaging 2 months ago using fully in-house technology. Since then, the team has been heads down polishing this first prototype. We quickly realized that there are many pain points people experience every day when video calling others, especially from Skype and Hangouts. Ask anyone, people are not fully satisfied with these old (but legendary) products. Whether it’s kids at school, spread out families, or teammates at work, they all agree that they use these services by default. Here are the results of our experiments to improve the video calling experience. It’s available now on your mobile devices (iOS & Android), as well as from your desktops (Chrome & Firefox) where you can start a group video call in one click, without any account, for free.