Kunal Purohit

Kunal Purohit

Growth @YC Backed Startup
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p/peakflo-ai-voice-agentsKunal Purohit•

4mo ago

AI voice vs. chat: which delivers a better customer experience?

AI chatbots have been around for years but now AI voice agents are catching up fast.

Voice feels more natural, faster, and emotional... but chat still wins on precision and async convenience.

Curious which do you think gives a better customer experience today?

Voice agents that sound humanlike

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