Kunal Purohit

Kunal Purohit

Growth @YC Backed Startup
#91299021 follower3 following
#30,042Last year
11 KP
>10,000All time
11 KP

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Forums

Peakflo AIp/peakflo-ai-voice-agents•

12mo ago

AI voice vs. chat: which delivers a better customer experience?

AI chatbots have been around for years but now AI voice agents are catching up fast.

Voice feels more natural, faster, and emotional... but chat still wins on precision and async convenience.

Curious which do you think gives a better customer experience today?

Voice agents that sound humanlike

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