Sulit Dream Destinations (SDD)

Sulit Dream Destinations (SDD)

General Manager of SDD
FocusRO
β€’1 review
Our overall experience with FocusRO has been positive, especially for the needs of a travel agency like ours. The system makes booking management straightforward and keeps all our transactions well-organized. It’s reliable for handling multiple clients at once, and the navigation is fairly easy once you get used to it. One of its strongest points is how it centralizes our operations β€” from managing reservations to tracking client details β€” which saves us time and reduces errors. It also helps us monitor sales and keep records neatly in one place, which is essential for our daily workflow. That said, the interface could use a more modern and intuitive design to make the user experience smoother, especially for new staff. There are also times during peak hours when the system lags slightly, which can slow down work. Despite these areas for improvement, FocusRO has been a dependable partner in running our agency efficiently, and it continues to meet our core operational needs.

What's great

centralized platform (2)client management (1)reliable system (2)

What needs improvement

slow performance (2)modern interface (2)