If there s one thing I've come to realize in the service game is how powerful customer referrals are. For agency and service businesses, more than 60% of new business comes from referrals and recommendations ! But getting those referrals isn't always straightforward. For those of you who have cracked the code, what's your secret?  Personally, i found that affiliation programs work well but most importantly that the work starts from client onboarding. For those of you running service businesses, what have you found to be the most effective ways to offer a great client experience and turn customers into happy advocates ?

This question aims to understand how to build a loyal customer base. By creating a community, companies can gather feedback, increase product loyalty, and generate word-of-mouth recommendations.