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Shelby Sorensonleft a comment
What I love about this feature is how simple it makes the whole process. A customer records a quick video right in their browser, and Zight automatically attaches all the technical context like browser, OS, and network details. Support teams don't have to chase extra info or ask more questions. How do you see something like this fitting into our support workflow?
Request Video + Data Log CollectionResolve issues faster with request video and real-time logs
Zight makes it easier for teams to quickly understand and resolve user issues. Each Request Video includes session logs like browser, OS, and network details, giving full context so you can confirm bugs, troubleshoot faster, and deliver clearer solutions.
Request Video + Data Log CollectionResolve issues faster with request video and real-time logs
Shelby Sorensonleft a comment
Congrats on the launch! This looks like a really great tool!
FlashDocs APICustom Google Slides & PowerPoints via AI-powered API
Shelby Sorensonleft a comment
I just used Request Video to send my weekly update, it took 2 minutes and I didn’t even need a meeting. Super easy way to keep everyone in the loop! Huge fan of this feature!!
Zight Customer Support HubClose tickets faster with automated video support
Speed up support with screen recordings, GIFs & screenshots in Zendesk, request videos from customers, and get AI-powered summaries & SOPs. Join the waitlist for our new Record Video feature—faster replies, happier customers!
Zight Customer Support HubClose tickets faster with automated video support
Transform productivity by turning videos into AI-powered transcriptions, SOPs, bug reports, and more. With one-click sharing, smart categorization, and editing, it streamlines workflows. Try it free until 3/31/25 and experience the difference!
Zight Smart ActionsTurn videos into step-by-step guides