
I purchased a Team subscription for my company, expecting it to provide the ability to create interactive avatars as advertised. However, this feature did not work at all. Despite following all provided guidelines and contacting support twice, I received no clear explanation or resolution. After over a week, I still could not create avatars. To make matters worse, my colleague had no option available to create interactive avatars in the interface either.
The lack of functionality, poor communication, and unhelpful support have been extremely frustrating. I ultimately had to request a refund and cancellation for the subscriptions. Highly disappointed with this experience and cannot recommend this service.
What needs improvement
customer support (7)feature availability (4)
Report
2 views
