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Zight makes it easier for teams to quickly understand and resolve user issues. Each Request Video includes session logs like browser, OS, and network details, giving full context so you can confirm bugs, troubleshoot faster, and deliver clearer solutions.
Request Video + Data Log CollectionResolve issues faster with request video and real-time logs
Saundra Krienkeleft a comment
Hey Product Hunt community, Today’s launch makes it easier than ever for teams to see exactly what users see. With Request Video + Data Logs, every customer video now includes technical details like browser, OS, and network info, so teams can understand the full context behind an issue without extra steps or follow-ups. We built this to help teams move faster and solve problems with clarity,...
Request Video + Data Log CollectionResolve issues faster with request video and real-time logs
Speed up support with screen recordings, GIFs & screenshots in Zendesk, request videos from customers, and get AI-powered summaries & SOPs. Join the waitlist for our new Record Video feature—faster replies, happier customers!
Zight Customer Support HubClose tickets faster with automated video support
Transform productivity by turning videos into AI-powered transcriptions, SOPs, bug reports, and more. With one-click sharing, smart categorization, and editing, it streamlines workflows. Try it free until 3/31/25 and experience the difference!
Zight Smart ActionsTurn videos into step-by-step guides
Saundra Krienkeleft a comment
Creating videos is now more exciting than ever! No more multiple takes or downloading extra apps. With Zight’s new all-in-one take Video Editing feature for Pro, Teams and Enterprise users, you can now create professional video messages and edit them with confidence. Zight brings you a variety of editing options including trim, split, crop, merge, rotate & scale, filters, and fine-tune. Check...
ZightCreate video recordings and edit them with confidence
Zight's new video editing features allow users to easily edit video recordings with trim, split, crop, rotate, scale, filter, and fine-tune.
ZightCreate video recordings and edit them with confidence