I am Samrendra. Lately I have been stuck on a problem that's bugged me for years: talking to users is one of the best ways to know what's actually true about a product, and almost nobody does enough of it. Recruiting takes days, running the interviews eats more time, and synthesizing what you learned takes longer than the interviews themselves.
Curious how this community actually handles it. Do you run structured user interviews regularly, or does it get skipped once things get busy? And if it gets skipped, what do you lean on instead to make product decisions?