Foliosio is a customer support helpdesk for solo founders. You merge live chat and email into one inbox. AI drafts replies based on your tone. You publish a knowledge base in minutes. Repetitive questions stop eating your time. Support data feeds back into product decisions.
Lightweight and malleable. It bends to how you work. Built for founders shipping alone.
Support agents lose 10-15 minutes per escalation re-reading ticket threads before they can act. Brief reads the thread and generates a one-page case summary: assessment, what's been tried, next step. Four seconds. Works as a standalone web app, a Zendesk Marketplace sidebar app, and a Chrome extension. Output format shaped by a specialist handling 100+ tickets/day. Free to start, Pro adds shared team workspace where every brief becomes searchable history.
