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Pedro Karolleft a comment
Why did we build this? We built Soft CS to address the high churn rates (5-7% monthly) plaguing Brazilian B2B SaaS SMEs, which struggle with fragmented, costly, or non-localized Customer Success solutions. Our mission is to empower these业务的 to retain clients and grow revenue efficiently by offering a tailored, all-in-one platform that meets their unique needs in the Brazilian market. What’s new...
Soft CSCustomer Success
Soft CS is an all-in-one Customer Success platform for Brazilian B2B SaaS SMEs, reducing churn and boosting revenue with health score, NPS/CSAT, automated playbooks, and integrated CRM. With local focus and SaaS expertise, it transforms retention and growth.
Soft CSCustomer Success