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Oleh Bashurinleft a comment
This course is the result of years of hands-on experience in customer support — distilled into short, practical lessons. No fluff, just the essential tips, real examples, and tasks to help anyone get started in support with confidence.
Customer Support: Beginner's GuidePractical support tips based on real experience
This guide is packed with fundamentals, examples and practical exercises at the end of each chapter to help you understand what it takes to deliver excellent support with high quality, empathy and professionalism.
Customer Support: Beginner's GuidePractical support tips based on real experience
Oleh Bashurinleft a comment
✔️ Saves hours of typing and thinking — plug-and-play templates you can use instantly ✔️ Sounds human, not robotic — each reply is friendly, clear, and personalized ✔️ Built by someone who knows customer support — real-life use cases, not AI spam ✔️ Fits any platform — use with Gmail, Intercom, Shopify, Zendesk, or even WhatsApp ✔️ Perfect for freelancers and small teams — no training needed, just...
100 Time-Saving Response TemplatesLess typing. More clarity. Better customer experience.
100 English templates for customer communication - covering orders, refunds, shipping, accounts & more. Perfect for email, chat, or help desks. Each has a greeting, clear reply, friendly close + tips & a checklist for personalizing communication.
100 Time-Saving Response TemplatesLess typing. More clarity. Better customer experience.