Nick Francis

Simple salary calculator for customer support professionals

Slack your March Madness bracket.

Customer support software that fits in your pocket

Help desk software for a more human & helpful experience

Delinquent churn reduction for Zuora, Braintree, and Stripe

What do customer support professionals earn in 2016?

A 40-page handbook on hiring for support teams.

Full support for 360 video, plus awesome stats

Level up your support with a help desk built for scale

The easiest way to build powerful workflows with your apps

Customer support software that fits in your pocket

Beacon provides help right where your customers need it.

Speak to your mobile users with a gorgeous help desk

How to build communities of entrepreneurs

The letters to shareholders as written by Warren Buffett

Invisible customer support software

Simple support system, without all the crap you don't need