Nathaniel Cook

I don’t usually write reviews but this truly deserves one. We used it for a small beta test and the AI actually made sense of all the voice feedback we collected and saved our team hours of manual work.

It would be fantastic to have even more ways to customize how feedback is organized or summarized. Aside from that, the overall experience has been really smooth.

I picked Theysaid because it provides straightforward actionable insights about customers without all the extra fluff.