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Mathew Patterson
Customer Service, Help Scout
#476303
691 followers
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18 Upvotes
AI Assist by Help Scout
—
Write better responses, faster
4
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Customer Success
•
Customer Communication
•
SaaS
33
Stake Social - World Cup Predictor
—
Challenge your friends to be the last man standing
22
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Android
•
Sports
•
Soccer
88
Wide Angle Analytics
—
Lightweight, powerful and privacy-focused web analytics
37
•
Analytics
•
Marketing
•
Privacy
133
Kinde
—
Infrastructure for authentication, feature flags & billing
135
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SaaS
•
Software Engineering
•
Developer Tools
570
Muse 2.0
—
Whiteboarding, notetaking, and connecting the dots
47
•
Productivity
•
Notes
405
Help Scout for Startups
—
Free customer support platform for startups
20
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Customer Success
•
Customer Communication
•
SaaS
322
Tyke
—
Mac menu bar app that @torrez really needed to take notes
49
•
Mac
•
Text Editors
•
Menu Bar Apps
935
Customer Support Salary Calculator
—
Simple salary calculator for customer support professionals
3
•
By
HelpScout
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SaaS
•
Tech
68
Help Scout for Android
—
Customer support software that fits in your pocket
By
HelpScout
•
Productivity
•
Tech
73
Building a Career in Customer Support
—
How to advance your career in customer support.
By
HelpScout
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Customer Communication
•
Books
36
Help Scout
—
Help desk software for a more human & helpful experience
35
•
Web App
•
Email
•
Productivity
523
2016 Customer Support Compensation Study
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What do customer support professionals earn in 2016?
By
HelpScout
•
Hiring
•
Books
30
Hiring Your Customer Support Dream Team
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A 40-page handbook on hiring for support teams.
1
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By
HelpScout
•
Hiring
•
Books
61
Radical Focus
—
Achieving your most important goals with objectives
14
•
Startup Books
•
Books
128
HelpU by Help Scout
—
Deliver better customer service
By
HelpScout
•
Customer Success
•
Customer Communication
•
Education
40
The User Onboarding Academy 3.0
—
5 comprehensive lessons. 1 proven framework.
9
•
By
Appcues
•
User Experience
•
Growth Hacking
173
Against the Grain
—
Documentary series about companies w/ customer-driven values
3
•
By
Help Scout
•
Customer Communication
37
Messenger in Help Scout
—
Deliver seamless support with Messenger in Help Scout
4
•
Customer Success
•
Social Network
•
Customer Communication
31
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