All activity
HelpU by Help Scout is a free customer service education platform providing guidance on how to apply customer service principles across multiple technologies and channels. HelpU offers practical advice on building their skills and careers, while also showing teams how to make customer service a sustainable advantage in their business.
HelpU by Help Scout
Deliver better customer service
Mathew Patterson
left a comment
"Customer support" is such a broad term, it covers a lot of different roles. This calculator (and the data it is based on) are a super helpful way to get a sense of what people are paid in the tech-support / online retail / SaaS support worlds. It's much more relevant than what you get looking at "customer service salary" in general.
There are limitations of course, but as a rough guide to...
Customer Support Salary Calculator
Simple salary calculator for customer support professionals
Building a Career in Customer Support
How to advance your career in customer support.