Max lindberg's profile on Product Hunt

About

I'm Max. I live in Denmark and build software on my own. Right now that's Corresso. Small shops get the same emails over and over: where's my order, can I send this back, will it fit. An AI can write those replies in seconds, but I didn't trust one to send them by itself. So I built an inbox where the AI writes the draft, and someone on the team still reads it and presses Send. Before this I made Bretza, a small tool for tracking a stock portfolio. I like software that does one thing and says plainly what it does. If you run a store and have opinions about support email, I'd love to hear them. Good or bad.

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Forums

p/corresso

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3d ago

Would you let AI answer your customers' emails, if a person had to press send?

I'm Max, I'm 16, and I live in Denmark. For the past two months I've been building a support inbox for small online stores, and one question keeps splitting the people I talk to.

AI can now write a decent first reply to most customer emails. Some store owners want it to just send. Others won't let it near a customer at all, because one wrong refund promise or a made-up tracking number costs more than the time it saves.

I picked the middle and made it a hard rule: the AI only writes drafts. A person reads, edits and presses send, every time. There's no auto-send setting to switch on later.

A few things I learned along the way:

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2h ago

Corresso - A shared support inbox that drafts replies a person sends

Corresso is a shared inbox for small online stores. Customer email arrives with a reply drafted from your own policies and website, each fact citing its source. Rules in code hold a draft that offers a refund your documents don't allow. A person always reads it and presses Send: no auto-send, no bulk approve. Shopify orders sit beside each email. $75 a month for the whole team, 433 conversations included, 14-day free trial.

p/cursor

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1yr ago

Cursor or Claude Code?

I love @Cursor. It's enabled me to build (vibe code) so many web apps, sites, extensions, and little things quickly that 1. bring me joy and 2. help me with work or realize personal projects.
However... I'm seeing a TON of movement around @Claude by Anthropic's Claude Code. I haven't personally tried it but it's apparently insane (and can also be expensive?)
I'm curious. Should I switch? What are you currently using? Or do they both have their own use case. I right now like cursor because I can build directly in a GitHub repo or locally and it helps me learn my way around an IDE.
Looking forward to hearing everyone's thoughts!